Great leaders don’t just manage — they coach. Effective coaching unlocks potential, sharpens problem-solving skills, and drives high performance without creating dependency. When leaders master coaching, they empower their teams to take ownership, think strategically, and stay motivated.
This interactive course equips you with practical coaching techniques that inspire growth. Learn how to foster accountability, provide impactful feedback, and develop a coaching mindset that fuels continuous improvement. This programme provides you with proven tools to elevate team performance and create a culture of learning and success.
Objectives
- Help employees to enhance their skills
- Learn to delegate better so you have more time to truly manage
- Increase your employees’ productivity – they’ll know what the goals are and how to achieve them
- Increase employee motivation and initiative with positive recognition and feedback
- Increase the likelihood of tasks being completed efficiently, effectively and to a high standard
- Avoid surprises and defensiveness in performance appraisals
- Increase team cohesiveness due to clarified goals and role
Key Topics
The Role of Supervisors in Coaching
- Qualities of an effective coach
- The performance review and development process
Improving Subordinates’ Performance
- Analyzing the cause of performance problems
- Determining actions and dealing with performance problems
Coaching Communication Skills
- Productive questioning to clarify issues, stimulate thinking and explore options
- Active listening for building trust, acceptance and reducing resistance
The Coaching Process
- Using real cases to practice coaching techniques
- Identifying strengths and weaknesses of coaching techniques and styles used