Dew-Point International Ltd. is committed to ensuring the confidentiality and privacy of our users, clients, program attendees, customers, partners and employees’ personal information. This updated Privacy Policy is designed to be more transparent and to comply with The EU General Data Protection Regulation (GDPR).
We firmly believe that electronic security and privacy are necessary for the continued success of the Internet. In support of this, we only use the personally identifiable information (“personal information” or “personal data”) that you provide in accordance with the terms outlined below.
What Information is Collected
Personal Information
Users may be asked for, as appropriate:
- first and last name;
- email address;
- work address;
- phone number;
- job title
- department
- company name
- company industry,
- and other related business/professional information.
Non-personal Information
We may collect non-personal identification information about Users whenever they interact with our website. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our website, such as the operating system and the Internet service providers utilized and other similar information.
Web Browser Cookies
We collect information about how you use our website by setting and accessing cookies on your computer. A cookie is a small piece of information sent by our website that is saved on your hard drive by your computer’s browser. The cookie holds information our website may need to personalize or enhance your experience and to gather statistical data, such as which pages are visited, the internet provider’s domain name and the addresses of the website visited immediately before coming to and immediately after leaving the website. The information in the cookie lets Dew-Point trace “clickstream” activity (i.e., the paths taken by visitors to our website as they move from page to page) to enable us to better serve our customers by website usage activity. We may link the anonymous visitor ID from your cookie to a user ID in our database to help us analyze web traffic and statistics. From time to time, other companies may help us with data research and analysis, but they will be prohibited from using that data for any other purpose. You may disable cookies on your browser. Please review your browser’s instructions for doing so. Note that certain features of the website may not be available if you delete or reject cookies.
How We Collect Information
We may collect personal information from Users in a variety of ways, including when Users:
- visit our website;
- register on the site;
- subscribe to the newsletter;
- respond to a survey;
- fill out a form; and
- in connection with other activities, services, features or resources we make available on our website.
How We Use Collected Information
Dew-Point collects and uses Users personal information for the following purposes:
- To personalize the user experience;
- To improve our website;
- We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our website;
- We continually strive to improve our website offerings based on the information and feedback we receive from you;
- To improve customer service;
- Your information helps us to more effectively respond to your customer service requests and support needs;
- To administer a content, promotion, survey or other website feature;
- To send Users information they agreed to receive about topics we think will be of interest to them;
- To send periodic emails; and
- If a User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include an unsubscribe link at the bottom of each email, or Users may contact us via our website.
Communications Regarding Dew-Point’s Programs and Services
Dew-Point has a strict anti-spam policy. However, we do want anyone interested to be aware of our programs, services and events. Communications from Dew-Point may include, but are not be limited to the following:
- Messages and updates regarding Dew-Point’s programs and services
- Invitations to Dew-Point’s training events
- News, trends and articles relating to Training and Development
Opt-Out and/or Corrections/Updates
Users can opt out of receiving communications from us. If you no longer wish to receive any future communications or need to change or modify information previously provided, please use the Update link provided at the bottom of our emails, or by clicking the unsubscribe link in any of our emails. Alternatively, you may contact us with your request at info@dew-point.com.hk
How We Protect Your Information
Security
We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our website. Sensitive and private data exchange between the website and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.
Sharing your personal information
As noted above, we may share your personal data with our advertisers, vendors, and customers, including data aggregation companies that track user behavior. We also may share your personal data with third party service providers to help us with our business activities such as email marketing and offering customer service. We require assurances from these companies to ensure that they: (i) use your personal data only as permitted by applicable law; and (ii) treat your data consistent with our Privacy Policy.
Third party websites
Users may find advertising or other content on our website that link to the website and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these website and are not responsible for the practices employed by websites linked to or from our website. In addition, these websites or services, including their content and links, may be constantly changing. These websites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our website, is subject to that website’s own terms and policies.
Advertising
Ads appearing on our site may be delivered to Users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile non personal identification information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This privacy policy does not cover the use of cookies by any advertisers.
Google Adsense
Some of the ads may be served by Google. Google’s use of the DART cookie enables it to serve ads to Users based on their visit to our website and other websites on the Internet. DART uses “non personally identifiable information” and does NOT track personal information about you, such as your name, email address, physical address, etc. You may opt out of the use of the DART cookie by visiting the Google ad and content network privacy policy at http://www.google.com/privacy_ads.html
Controlling Your Personal Data
Any personal data we collect from you or we generate as a result of your interaction with our services belongs to you. Under the data protection laws you have the right to know if your data is being processed, why and for how long. This will include details of what categories of data we process (e.g. storing your name and contact details in a CRM system), and whether your data has been disclosed to third-parties and their identities.
In addition to your right of access to data we process, Dew-Point will uphold other rights afforded to you under the applicable data protection laws in the UK, namely:
- the right to request that errors in your personal data processed by (or on behalf of) Dew-Point is amended or corrected;
- the right to erasure of your personal data if those data are no longer needed for their original purpose, or where the processing is based on consent and you withdraw that consent (and no other lawful basis for the processing exists);
- the right to restrict processing where the relevant personal data either cannot be deleted (e.g. because the data are required for the purposes of exercising or defending legal claims) or where you do not wish to have the data deleted;
- the right to object to processing carried out for the purposes of direct marketing, where processing is likely to cause or is causing damage or distress, or where you may be evaluated or subject to decisions on the basis of automated processing;
- the right to request a copy of the personal data you have provided to us for yourself, or for it to be transferred to another organisation, if the processing was based on consent, the provision of business services under a contract, or processing carried out by automated means.
If you believe that any information we are holding about you is incorrect or incomplete or wish to exercise any of your rights in relation to your personal data, please email us at info@dew-point.com.hk. We aim to respond promptly to any requests. However, please note that depending on the complexity and scope of your request, it may take up to 30 days for us to provide you with an adequate response.
How Long Do We Hold Data For?
We keep certain information about employees, clients, suppliers and other individuals or organisations we interact with over the course of business to carry out certain business functions for up to 7 years.
Client personal data will be held for as long as the individual or their employer is in receipt of services from Dew-Point, plus up to a maximum of 5 years. (If a client makes a specific request for their data to be deleted sooner and it does not conflict with any legal or compliance requirement to hold data for longer, we will honour the request).
How To Contact Us
If you have any questions about our privacy policy, please email us at info@dew-point.com.hk, or contact us at Telephone: (852) 2730-1151 or at the following address: Unit 1801, 102 Austin Road, Tsimshatsui, Kowloon, Hong Kong.
Amendments of Privacy Policy
We may update our Privacy Policy from time to time. Updates of our Privacy Statement will be published on our Website. Any amendments become effective upon publication on our Website. We therefore recommend that you regularly visit the site to keep yourself informed on possible updates. Last updated: 6 March 2023