Professional Staff
Development courses for working professionals of all levels:
TEAMWORK & MANAGING CHANGE
Developing Change Awareness & Growth Mindset
Collaborative Thinking & Team Effectiveness
LEADERSHIP & MANAGEMENT
Train-the-Trainer
COMMUNICATION & INFLUENCING
Assertive Communication
Enneagram for Team Effectiveness
MBTI Training
Positive Influence Skills
Effective Business Writing
Getting Results from Email Writing
Oral & Written Business English
Projecting a Professional Presence
Communication & Interpersonal Skills
PRODUCTIVITY IMPROVEMENT
Creative Problem-Solving & Decision-Making
Managing Time and Priorities
Emotional Intelligence and Resilience
Enhancing Personal Effectiveness
Stress Management and EQ
Project Management Skills
SALES & MARKETING
Customer Service Excellence
Effective Sales Negotiation Skills
Effective Selling Skills
Key Account Management
Telemarketing Skills
CUSTOMER SERVICE
Handling Difficult People
Quality Customer Service Skills
Developing High EQ for Achieving Service Excellence
Telephone Communication & Customer Relations
PROFESSIONAL SKILLS
PMP Certification Preparation Programme
CONTINUOUS IMPROVEMENT
Design Thinking
Process Improvement